Return Policy

We want you to be completely satisfied with your Lifespark product. Please review the return policies below for different products and guarantees:

14-Day Standard Return Policy

For SeedCheck and SeedBoost, we offer a 14-day return policy.

Eligibility for Returns

To be eligible for a return:

  • Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • You’ll need the receipt or proof of purchase.

Special Conditions for SeedCheck

To ensure the integrity of SeedCheck, our at-home sperm testing kit, the following conditions apply:

  • Unopened Condition: SeedCheck must be unopened and unused to be eligible for a return.
  • Shrink Wrap Intact: The shrink wrap on the SeedCheck package must not be broken. Customers must provide photo proof of the intact shrink wrap when requesting a return.
  • Return Authorization: All returns must be authorized by our customer service team. Unauthorized returns will not be accepted.

Special Conditions for SeedBoost

To ensure the integrity of SeedBoost, our nutraceutical supplement, the following conditions apply:

  • Unopened Condition: SeedBoost must be unopened and unused to be eligible for a return.
  • Tamper-Proof Seal Intact: The tamper-proof neck band seal on the SeedBoost bottle must not be broken. Customers must provide photo proof of the intact tamper-proof seal when requesting a return.
  • Return Authorization: All returns must be authorized by our customer service team. Unauthorized returns will not be accepted.

100-Day Fertility Guarantee – Fertility Accelerator

We are committed to your satisfaction with the Fertility Accelerator. If you are not completely satisfied with your results, you may return the Fertility Accelerator for a refund of the purchase price (excluding shipping costs) within 100 days from the date of purchase. Please read the following terms and conditions carefully:

Eligibility for Return:

Usage Period: The Fertility Accelerator must be used for at least 90 consecutive days before requesting a return, allowing enough time to assess its benefits.

Return Window: You may request a Return Merchandise Authorization (RMA) number to return your Fertility Accelerator within 10 days after the initial 100-day period (i.e., between 100 and 110 days from the date of purchase). Returns cannot be processed without an RMA number issued by Lifespark.

Return Process:

  • Once the RMA number is generated, you will have 30 days to return the product to us.
  • All returns must include the RMA number and be sent to the address provided in the return instructions.
  • Items sent back without an RMA number will not be accepted.

Return Conditions:

  • Condition of Product: We understand that the Fertility Accelerator will have been used during the trial period. The product must be returned in good working condition, with all original components and accessories included. Minor wear and tear from normal use is acceptable, but any excessive damage or missing parts may result in deductions from the refund amount.
  • Service Fee: An 28% service fee will be applied to all returns. The service fee is calculated on the original purchase price.
  • Shipping Costs: The customer is responsible for return shipping costs unless the item is being returned due to our error (e.g., damaged, defective, or incorrect item sent). If the product is being returned under the money-back guarantee, the shipping cost will be deducted from your final refund.

Scope of the Guarantee:

  • Domestic Orders: This Fertility Guarantee is only valid for orders placed directly on this website with Lifespark LLC and shipped to an address in the United States. For all domestic orders placed with expedited service levels, shipping costs are non-refundable.
  • International Orders: For all international orders placed and shipped outside of the United States, our Fertility Guarantee does not cover return shipping costs. Return shipping costs will be deducted from the final refund amount.
  • Limitations: In order to prevent abuse of our generous policies, we only allow one return of the Fertility Accelerator per customer/household through this Fertility Guarantee program.

Return Process

  1. Initiate Return: Contact us at hello@lifespark.bio to start the return process. Provide the reason for return and any relevant details.
  2. Return Instructions: Once your return is approved, we’ll send you a return shipping label and detailed instructions on how to send your package.
  3. Return Address: Please send your returns to: LIFESPARK LLC, 7590 Currency Dr., Orlando, FL 32809.

Note: Items sent back without first requesting a return will not be accepted.

Contact Us

For any return-related questions, please email us at hello@lifespark.bio.

Damages and Issues

Inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lifespark.bio.